CA
Carmen A

1 reviews | Active since Jun 2015

29 Sept 2018, 18:51

Automobile Association of South Africa FAIL

I am a third of my way between Durban and Cape Town, and my brake light and alarm have come on in my car. I have called AA for emergency roadside assistance. They have told me that they do not have a technician on duty in the area now (even though they offer nationwide 24 / 7 service), and the woman on the phone suggested that I may not get help tomorrow either because it is Sunday and "Bloemfontein is a small town." Please will the AA explain this utter disaster? Why should I pay my monthly subs for this???

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Replies (1)
Automobile Association
Automobile Association's reply01 Oct 2018, 07:12
Official

Good day

On behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.

We will refer this matter to the relevant department for investigation and be in contact with you shortly.

Kind Regards
The AA Team