AK
Anton K
1 reviews | Active since Apr 2015
15 Apr 2019, 22:36
Automobile Association of SA not interested in poor service from Hertz - a car rental they organised for us
We organised a car rental through the AA. They placed the rental with Hertz at Durban King Shaka Airport. The car in my view was not roadworthy. I have tried to contact both Hertz and the AA for an explanation, but just keep getting blocked. No one is interested.
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Replies (2)0
Replies (2)
Automobile Association's replyOfficial
23 Apr 2019, 08:46Good day
On behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.
We will refer this matter to the relevant department for investigation and be in contact with you shortly.
On behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.
We will refer this matter to the relevant department for investigation and be in contact with you shortly.
Kind Regards
The AA Team
The AA Team
Automobile Association's reply23 Apr 2019, 08:46
Official
Good day
On behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.
We will refer this matter to the relevant department for investigation and be in contact with you shortly.
On behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.
We will refer this matter to the relevant department for investigation and be in contact with you shortly.
Kind Regards
The AA Team
The AA Team
Automobile Association's replyOfficial
13 May 2019, 12:56Good day
Once again on behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.
Once again on behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.
We hereby confirm your complaint has been resolved.
Please feel free to contact the AA should you require any assistance.
Please feel free to contact the AA should you require any assistance.
Kind Regards
The AA Team
The AA Team
Automobile Association's reply13 May 2019, 12:56
Official
Good day
Once again on behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.
Once again on behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.
We hereby confirm your complaint has been resolved.
Please feel free to contact the AA should you require any assistance.
Please feel free to contact the AA should you require any assistance.
Kind Regards
The AA Team
The AA Team