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Chris H

1 reviews | Active since Jan 2016

26 Jan 2018, 09:26

Automobile Association Ignores Cancellation Requests

I sent a request (as per procedure defined on the AA website) for cancellation to the AA in August 2017, I received an acknowledgement and so I know that they received it. However, my account was debited on 25 January 2018 for a renewal. I see from other reviews on HelloPeter thatbthis is not unusual for the AA.

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Replies (1)
Automobile Association
Automobile Association's reply26 Jan 2018, 13:00
Official

We apologise for the your experience you received.

We have forwarded your concerns to the relevant department, who will be in contact with you soon.

Sincerely
AA Service Recovery