1 reviews | Active since Aug 2015
Amazing Service from the AA and on a Sunday!
<p>I purchased my AA membership about 6 months ago,I have to say it was a "grudge purchase" at the time, however on Sunday 05 Feb 2017 at approximately 16:00 i tried to start my vehicle to go to the shop, the car could not start all the lights and indicators were going crazy, I left the car and called the AA i was assisted by a super friendly call centre agent (i didnt get her details unfortuantely) she was incredibly helpfull and sent some help, around 30 mintues later Takalani arrived with a big smile on his face and ready to assist, within a few mintues he had the car started and did the necessary tests, i must mention this was a sunday afternoon in the pouring rain, i was honestly blown away by the service i received from both the call centre and the technician, i am so happy that i am an AA member and will most certainly be renewing my membership, keep up the excellent work AA!!!!!</p>
We apologise for the late response.
Thank you for taking the time to provide us with such positive feedback on the service you have received. It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
AA Service Recovery
We apologise for the late response.
Thank you for taking the time to provide us with such positive feedback on the service you have received. It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
AA Service Recovery
