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yuvin M
1 reviews | Active since Dec 2014
30 Jul 2021, 10:39
AA to lose 23 clients for not honoring claim, cancel your AA membership
just for AA to know - that i have got all my friends and relatives to not renew their AA subscriptions once they expire - 23 of them to be exact, so their monthly or once off contributions should make a dent on your top and bottom line, after relaying my experience with them they were all shocked have no more trust in the AA - well done on losing 23 clients for refusing to pay a small claim..... im still on track with the ombudsman and AA should be receiving communication shortly, bunch of *******, whoever reads this cancel your AA membership, they will not honor their claims
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Automobile Association's replyOfficial
02 Aug 2021, 08:46Dear Yuvin.
You failed to provide a proper diagnostic report, a picture of an iPad saying “air conditioner fault” is not a report. Your supplier cannot produce an invoice for the part he changed, how do we know it was changed. Your claim was not repudiated we simply asked you to provide the necessary documentation.
Kind Regards.
The AA Team.
You failed to provide a proper diagnostic report, a picture of an iPad saying “air conditioner fault” is not a report. Your supplier cannot produce an invoice for the part he changed, how do we know it was changed. Your claim was not repudiated we simply asked you to provide the necessary documentation.
Kind Regards.
The AA Team.
Automobile Association's reply02 Aug 2021, 08:46
Official
Dear Yuvin.
You failed to provide a proper diagnostic report, a picture of an iPad saying “air conditioner fault” is not a report. Your supplier cannot produce an invoice for the part he changed, how do we know it was changed. Your claim was not repudiated we simply asked you to provide the necessary documentation.
Kind Regards.
The AA Team.
You failed to provide a proper diagnostic report, a picture of an iPad saying “air conditioner fault” is not a report. Your supplier cannot produce an invoice for the part he changed, how do we know it was changed. Your claim was not repudiated we simply asked you to provide the necessary documentation.
Kind Regards.
The AA Team.