JS
J S

1 reviews | Active since Sept 2019

07 Sept 2023, 19:37

AA sucks

What a horrible experience dealing with the AA via Toyota assist. Gross incompetence by staff manning the telephones, and vehicles that refuse to be dispatched. Obviously Toyota has no service level agreement that prevents this behaviour. I will take it up with Toyota Assist, but not hopeful.

0
Replies (1)
Automobile Association
Automobile Association's reply11 Sept 2023, 10:58
Official
good day Sithlu 

 We apologise to hear about your experience. The matter has been escalated for investigation, and the customer experience team will be in contact with you. 
Regards
The AA Team