GH
George H

1 reviews | Active since Sept 2010

21 Oct 2018, 11:25

AA SUBSCRIPTION UNCARING SERVIVE

Have been AA member in access of 40 years. Now a pensioner and no longer able to drive. Tried to cancel AA subscrition unuccessfully by means of several e mails since September. Was assured subsription would be cancelled by e mail Yesterday received mail in post advising that subscrition ws still in force annual renewal takes place on 01 September 2018?????? This organisation does not care especially for elderly folks who have been loyal members for many years and now are forced to stop the subscription

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Replies (2)
Automobile Association
Automobile Association's reply22 Oct 2018, 09:38
Official

Good day

On behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.

We will refer this matter to the relevant department for investigation and be in contact with you shortly.

Kind Regards
The AA Team

Automobile Association
Automobile Association's reply22 Oct 2018, 12:10
Official

Good day

Once again on behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.

We hereby confirm your complaint has been resolved.

Please feel free to contact the AA should you require any assistance.

Kind Regards
The AA Team