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Chris C

1 reviews | Active since Sept 2009

20 Jun 2016, 10:18

AA roadside **** service after 26 years

<p>After 26 years+ of being a full meber of the AA and hardly ever used them the following happened. My grandchild accidentally locked the car keys inside. I phoned the AA and were told I have to pay in R600,00 as they only cover R580,00 and as they dont have any agents in the Vaal Triangle anymore they have to get an outside locksmith who charge R 1300,00 for a call out. I checked in the yellow pages and found Three locksmiths in Meyerton Central and I stay in Golfpark 5 minutes from Central Meyerton. i phoned Midvaal Locksmiths who came out immediately 3 minutes later car open and sorted. R 520,00 Call out??????? I have 7 accounts with the AA and will cancell them immediately.</p>

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Replies (1)
Automobile Association
Automobile Association's reply20 Jun 2016, 12:02
Official

Dear Chris

Thank you for bringing this matter to our attention. We regret the experience you have had and will conduct a comprehensive investigation into the matter.

We will be in contact with you soon.

Regards

AA Service Recovery