AA is a *****

To whom it may concern..... My name is Litha Dlelembe with ID number ********** 467083. On the 26th April 2019 around 15:00 i was involved in a car Accident and my car was badly injured, because i have insurance policy with AA i phoned the call centre for towing assist and i was assisted after 3 hours. The truck came to tow me, because i was towing the vehicle to the diffent address from the one i gave to the consultant who organise the truck for me i called after we dropped the truck to change it. The consultant that i spoke to by the name of Kopano told me that i supose to pay the truck even though i have insurance and i told him that the consultant who assisted me with the truck did not tell me that, i always use your tow trucks for free whenever i need your assistance if my car cannot move.

Now this is new to me that i must pay and i was never advised by the consultant when i requested for your assistance. This is not acceptable i am not willing to pay this amount. Can someone look at this ****. R2000 is a lot of money that you guys are asking for if someone was not advised that he need to pay. ref no. ********** 613 My cell number is ********** 578.

Thank you.