AA, Customer service department stinks!!!! You don't know how to treat a client with a complaint, send them on up to date training!!!!! ITS A JOKE....

YOUR CUSTOMER SERVICE DEPARTMENT OR LACK THEREOF IS DISGUSTING!!! I suggest you look at up to date training. Your turn around time of a complaint is a week???? Come on AA !! I am so tired of telling the incident. Short version. Call the AA on 3 August 2024. Technician comes out, replaces battery, I sign, he goes. My husband wants the old battery and wants to see the report of the battery test. I phone AA on Wednesday 7th August to get this, not as simple as one would think. I get a cheeky little girl, I yell her I want to talk to a supervisor. I speak to one on Thursday 8th August, she tells me she will get back to me. Today 15th August, still nothing from the supervisor, but some worker calls me from the battery department, arrogant, not professional. I won't talk to these people who have no clue how to handle a query.