1 reviews | Active since Mar 2018
AA cannot be trusted, unreliable, ********* and dishonest company
This is my first experience with the AA and I would not recommend this company to anyone. Upon joining the AA on the 28th of March, I was left stranded with a broken down car with no assistance or communication from the AA whatsoever from early evening until the next morning where I had to contact them, and proceeded to cancel my membership. I paid in full for a years membership upon joining but received no service from this company.
The very next day I requested a refund upon cancelling my membership. I have still not been refunded after numerous requests and after being blatantly **** to about payment being processed by their Recoveries Supervisor. I have been given excuses, empty apologies and lies for the past 2 weeks and still have not been given my refund. This company lacks integrity and has proven completely unreliable, I have had to resort to taking legal action in order to recover my money that the AA is trying to *****, through dishonesty and avoidance.
Dear Michelle Benham
We regret to hear about your experience with the AA.
We will refer this matter to the relevant department for investigation and be in contact with you shortly.
Kind Regards
The AA Team
Dear Michelle Benham
We regret to hear about your experience with the AA.
We will refer this matter to the relevant department for investigation and be in contact with you shortly.
Kind Regards
The AA Team
