AA call out guy was arrogant, angry and had an attitude problem!

AA employee attitude and face to face service is non-existant now. they are speaking on the phone in front of the client. HOW RUDE!!!!Client had to wait for him to get off the phone so she could discuss the problem with the car. When the car got started, the client asked the AA guy if he can follow her to the nearest battery replacement centre which is literally 1 street away, he said NO, SHE CAN MAKE IT TO THE CENTRE ON HER OWN! What the hell am i paying AA for? 40 yrs ago the service was impeccable! The guy will arrive, he would be polite, absolutely no rudeness on any level, absolutely no attitude or arrogance or anger, and they would follow us to the car centre which was more than 1 street away from me back then! Today the guy couldnt even seperate the car key from the skeleton key in order to unlock the car. When the client offered to help him to seperate it, he angrily said no! We r seriously considering dropping AA! There are many more BETTER insurance options out there! I dont have to put up with attitude, arrogant, angry AA guys who puts the client last and who clearly favours talking on the phone and makes the client wait until he finishes the phone call! I WONT PAY FOR ARROGANCE ATTITUDE AND ANGER! I want PROMPT EFFICIENT IMMPECCABLE SERVICE! Pull up your socks AA! dont even think about phoning me! im not interested in talking to u guys! Just FIX THE PROBLEM WITH YOUR CALL OUT GUYS AND IMPROVE YOUR "SERVICES" WITH THE CLIENT!