1 reviews | Active since Apr 2021
AA BAD SERVICE
Very unhappy client .I had my battery replacement done by A.A via my insurance kingprice. On the 16th of August. N every few days the car battery kept on dying and needed to be re boosted which A..A came our to reboost. The guy who came to reboost suggested it was the car tracker that was draining the battery or an electrical problem as the battery was brand new and working.. I booked the car Into vw to check what's the issue only to be told that the battery failed the test. I then contacted aa and told them what had happen they sent through guys at the dealership who confirmed that the battery installed was to small for the vehicle and they replaced it with a bigger 1. My issue is I was left to pay 1200 at vw and the price of 1500 for a new battery .which was due to Aa'S incompetence. Then the guys who replaced the battery still calls me and say the battery they installed Costs more and I should pay that difference. The most frustrating part of fhis is that i needed to take my 4 month old baby to the Dr and my vehicle was dead and i had to.use an Uber. It's pathetic and poor workmanship. And very poor customer service.
Thank you for bringing the matter to our attention.
One of our AA consultants will get in touch with you.
Kind Regards,
AA Team
Thank you for bringing the matter to our attention.
One of our AA consultants will get in touch with you.
Kind Regards,
AA Team
