LR
Liesel R

1 reviews | Active since Nov 2021

02 Nov 2021, 10:07

AA

I took out an AA membership online as I needed to be jumpstarted. The AA would not send out a help even though I had completed the application with banking details. They insisted that Ipay for the whole year before they would help me. Therefore taking advantage of a vulnerabal woman. I felt sickend that any organisation would do that. When I called and asked for a refund minus the call out I was told that IF they refund me it would take 14 days. Why? they were able to take advantage of me and take my money in a minute.

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Replies (2)
Automobile Association
Automobile Association's reply03 Nov 2021, 08:59
Official
Hi Liesel,we are sorry to hear abut your experience.We will look into the matter ad get back to you.
Automobile Association
Automobile Association's reply09 Nov 2021, 16:43
Official
Good day,We have been trying to contact you but there is no answer.Kindly advise of the suitable time to call.