WORST SERVICE EVER

After waiting 2 month, i phone for the 1000Th time to hear if parts had arrived only to hear that the workers were striking. I immediately phoned my insurance told the i was unhappy (after 2 months of waiting and now this) and that i would get quotes from other supplier. When my insurance phoned the parts had miraculously arrived. I took my car in on Wednesday 15 April i was told that my car could be ready that Friday. Needless to say i still don't have my car and its been a week (not forgetting the 2 months waiting for parts). Everyday i phoned and got empty promises that my car would be ready the next day and the next day and the next day, they would even deliver my car. I went to their workshop today all i got were more promises for tomorrow.... I'm not holding my breath. Worst service i have ever had in my life and that says a lot...we stay in south Africa!!!! I would like to know what exactly you are going to do about this???