Worst service ever

<p>I called in to automagic in June to make a booking for my car to be repaired. I was given a time scale of the job being done within 5-7 working days. On the 6th day (Thursday 30 June) I called in to find out how far they are and I was told it would only be done the following Tuesday 5th June. At this point it would already be too late as I needed it for a business trip on the Monday 4th June. I asked for a courtesy car and was told they do not have courtesy cars. I was stranded. I ended up having to hire a car for the week and had to pay out of my pocket. Friday the 8th july I called them when I got back from my trip and I was told I would get it back by Monday 11 july. This is the 13th working day and I still have not gotten my car back. They do not return calls and keep me waiting when i call them. I went to check up today 11 July and my car was in a very bad state and extra km's on the clock. Where would they need to drive my car to if they had their machinery and parts at their shop. I am completely dissapointed with the service I am receiving. I still do not have a car and they have still not even offered any form of help or support. I will never recommend them to anyway. </p>