Worst service

I lodged a claim with my insurance which took over a month to be approved and then after approval i paid the excess to automagic centurion so parts would be ordered prior to booking but no they booked the car without any parts being ordered. My car was booked on the 14.07.2023 asked them to book it on a Monday so i would get the courtesy car when i drop it off but they threatened me with moving the date to even further if i change the booking date as if they wanted to work on the car once it gets there then i took it to them and only got my courtesy car on Monday the 17.08.2023. They did not even work on the car as much as they were eager to book it in estimated completion was 14.08.2023. They only started to working on my car a week before my car hire expire busy lying about additionals approval and parts each time. One time you call all parts are there when you call again they are waiting on parts or additonals vice-versa. Had they worked on the car since it got there would have it back by now but they had to leave it for two weeks because prior to this lying about parts they last worked on the car on the 05.08.2023 then started again on the 18.08.203. They moved the date to the 21.08.2023 then to 24.08.2023. Reading the reviews here also my insurance called me on the 19.08.2023 around 20:00 that my car battery is showing no signal what they were doing i do not know. how was the car going to be ready today when they were not working on it yesterday the whole day and today only started attending to it when i also wrote review about my useless insurance company Absa this morning now after that complaint probably also getting a call from absa they started working on it again from 12:00 pm.