Warning: Avoid Automagic Midrand

I strongly advise against taking your car to Automagic Midrand. I was told the repairs would take one week, but I ended up without my car for over a month. Yes, they sent SMS updates, but those messages didn’t help cover the Uber costs I had to pay just to get to work.

To make matters worse, when I finally received a message saying my car was ready for collection, they refused to release it unless I paid an unexpected fee. This charge was never mentioned when I dropped off the car or in any of the messages they sent during the delay. Only on the day of collection did they spring this surprise on me, refusing to hand over my keys until I paid.

It was a terrible experience, and I deeply regret taking my car there. Honestly, I would’ve been better off living with the scratch on my bumper. The owner, Sean, completely ignored my calls and showed no interest in resolving the issue.

If you rely on your car and value transparency and customer service, do not take your vehicle to Automagic Midrand. I wouldn’t wish this experience on anyone.