CE
Charissa E

1 reviews | Active since Dec 2015

28 Dec 2015, 09:03

Waiting since August

On August I took my car in for repairs on the bumper. My insurance sent me there. They forgot to order a cap for my fog light. When I picked up my car, they assured me that it would be there within 3 days. Until the end of 2015 I have made numerous calls and even visits, but that part is still not on my car. They assured me many times that the part would arrive 'within a few days' and then never call me back. Needless to say, I am very unhappy and I'm getting severely impatient. If I wanted to sell my car, the value would be diminished greatly. Please help me.

0
Replies (1)
Automagic
Automagic's reply29 Dec 2015, 15:52
Official
Hello RissaE ,

I am sorry that the part supply delays are causing you aggravation. I will ask our Franchisee to obtain written confirmation from the supplying dealer, either of a delivery date or alternatively the reason for the delays.

Kind Regards
Richard Green
Auto Magic Holdings

Best regards,