O
Ona

1 reviews | Active since Apr 2023

29 May 2023, 09:52

Unhappy Client

The Automagic in Strijdom Park has poor service, at least in my experience. I have been waiting for over a week for a quote I was promised would take 24hours. I have called the reception several times, only to be told to leave my name and number each time. They could have told me they do not have capacity to assist, so that I don't waste my time chasing.

0
Replies (3)
Automagic
Automagic's reply29 May 2023, 15:03
Official
Dear Ona

Thank you for the time bringing this to our attention.  Our customer care department will be in contact with you shortly.

Regards
Auto Magic
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Ona's update29 May 2023, 17:27
Reviewer Update
Hi

Thank you very much for reverting back. I received the quote along with helpful advice and a sincere apology.

Much appreciated.
Automagic
Automagic's reply31 May 2023, 13:33
Official
Dear Ona

thank you, we appologise for the inconvenience.  If you wish to you can up your start rating for them.  This is only if you wish to do so.

Many thanks
Have a magic dag