1 reviews | Active since Apr 2013
Terrible Service from Auto Magic Centurion
The service I got from the Centurion branch is by far the worst service I have received from any company...poor communication, poor workmanship, ***** dealings...it's almost like they do it on purpose...I'm actually drained and speechless. Oh, and the endless apologies and no solutions - drives me up the wall.
NEVER EVER AGAIN!!! INSURANCE COMPANIES MUST BE CAREFUL!!!
good Morning Customer
May I please have your claim number or registration number to follow this up for you.
Regards
Auto Magic
good Morning Customer
May I please have your claim number or registration number to follow this up for you.
Regards
Auto Magic
Dear Customer
The the reason for the headlamp failure. This is normally due to exposure to water over a long period of time and usually seen as wear and tear.
I have been in discussions with your insurer to ascertain whether they are going to accommodate the additional. I have been instructed by the assessing manager to send your vehicle to a Mercedes dealer for a second opinion. As soon as we have received feedback, we will notify you accordingly.
I have listened to your conversation with Johnny. I can assure you that it is not in our best interest to deliberately inconvenience you. We are however doing our very best to insure that the matter gets resolved amicably. We do however value all productive feedback in order to constantly improve on customer service.
Regards
Auto Magic
Dear Customer
The the reason for the headlamp failure. This is normally due to exposure to water over a long period of time and usually seen as wear and tear.
I have been in discussions with your insurer to ascertain whether they are going to accommodate the additional. I have been instructed by the assessing manager to send your vehicle to a Mercedes dealer for a second opinion. As soon as we have received feedback, we will notify you accordingly.
I have listened to your conversation with Johnny. I can assure you that it is not in our best interest to deliberately inconvenience you. We are however doing our very best to insure that the matter gets resolved amicably. We do however value all productive feedback in order to constantly improve on customer service.
Regards
Auto Magic