STATUS UPDATE FOR MY CAR

I would just like to get a proper update for my car.<br> <br> I took in my car last week on the 23rd of October. Prior to that I had gone in to pay a deposit so that they could order the parts to fix my car so that I would not stay without my car for too long as I live alone and have to make a plan with public transport. I called in twice to confirm before I dropped my car off and they told me that the parts have a arrived and I should bring my car in, which I did. They informed me that my car would be ready by 1 December 2015, which is tomorrow.<br> <br> On Thursday morning I got a text message saying they are waiting for parts for my car. I am a bit confused because I thought they already had parts for my car based on them telling me I had to make a prepayment which would quicken the process.<br> <br> Today I called in wanting to find out the status but I got an \I don't know"numerous times with the conversation I had with the lady at reception. Amidst the \""I don't knows\"" she told me that my car was in the panelbeating stage. Is this not the initial stage of fixing the car? When will my car be ready then? A grazed door and front panel should not be a mission to fix. <br> <br> I have been taking public """