1 reviews | Active since May 2015
Shocking Service from Auto Magic
<br> I banged the front of my Nissan Tiida and my insurance Company (Hollard Insurance) gave me Auto Magic as my company for repairs. It is the branch in Durban North *** <br> <br> I took my car in on Wednesday the 15th of April first thing in the morning.<br> <br> I was told by Auto Magic it would take 2 weeks to fix - unless there was 'internal damage' not initially visible.<br> Fair enough.<br> <br> On the Monday before the 2 week Wednesday deadline I called to check the progress and was told my immense disappointment that it would now only be ready on Friday as the bumper that had been delivered (on order) from the supplier was the incorrect bumper and thus had to be sent back and they were awaiting a new one. The receptionist really struggled to apologise and admit it was Auto Magic's mistake and was the first time I started to feel I could be in for a nightmare.<br> <br> The new deadline would take us to Friday 1 May.<br> <br> On Thursday 30 April I called to check and was told no no - now the car would only be ready on Tuesday 5 May<br> I called on Monday
I am advised that your vehicle has been delivered to you now?
I apologize for the delays
Kind Regards
Richard Green
Auto Magic Holdings
I am advised that your vehicle has been delivered to you now?
I apologize for the delays
Kind Regards
Richard Green
Auto Magic Holdings
