PN
Pam N

1 reviews | Active since Sept 2018

12 Sept 2018, 10:59

Shameful service and a **** of a business

This was the worst service provider I’ve ever had to deal with. They are very unreliable, don’t give feedback and have no regard or respect for the client’s time. They brought my car back with scratches and moreover, they went on to fabricate photos, claiming the scratches had been there before. They lie at every turn and never even apologize for it. DON’T ever take your vehicles to this sham of a business!

0
Replies (3)
Automagic
Automagic's reply04 Oct 2018, 11:38
Official

Dear Customer

you can kindly provide me with the Auto Magic Branch name you had your car at and your registration number. We will follow this up for you.

Regards

Auto Magic

PN
Pam N's update15 Oct 2018, 22:19
Reviewer Update
This was at Boksburg Branch. I already put a complaint through my insurance brokers but the Automagic Boksburg team denied everything and even provided 'doctored' photos. Frankly, I'm too disgusted to even pursue this matter. My surname is Ngwenya, I'm sure that'll be enough to find the case.
Automagic
Automagic's reply16 Oct 2018, 15:08
Official

Dear Customer

thank you for the information, I will hand this over to our Customer Care Department.

Regards