Poor service Auto Magic
My car was sent to Auto Magic Parow in 21 October 2019 after the Stikland branch did a poor repair job. On 15 November 2019 I received my car back and everything looks okay except for the squeak sound in the rear seat after the refurbishment of the cars parcel shelf in the rear window which I paid for. Ever since untill to date the squeak remains. I had to order and replace the damaged airbag logo of the front passenger door by my self since I could not wait for ages. The paintwork on the vehicle was inspected by them but they oversaw the paint that runs on the panel they sprayed. They disassemble the rear door handle to redo the uncompleted paintwork, since then the car door is shutt and can’t be opened from outside or inside. A black spot above the exhaust remains on the paintwork eversince the first paintwork of the Stikland Auto Magic branch and now from the Parow branch. Please note that the Dial Direct customer that bump into my car a year ago assured me his insurance will sort out my vehicle completely. Yet more than a year ago no joy. As I work as a psychologist and life coach I do not have the time to drive in and out to them to get the problems rectified. Regards Dr. L. Fourie
