POOR BAD SERVICE TERRIBLE!

29 APRIL 2019 I took my car for repairs with Midrand branch Automagic. Upon arrival at 9am I entered this premises into the Qoatatition bay and greet the lady who was working on a metal and she kept quite. As I look aaround I saw an arrow written reception I followed the arrow and got a Receptionist Portia she looked at me as if I was lost I explained she just looked and not responded. I sat on a couch and ater 10 min I called insurance went in my car and requested my claim to be re routed to another service provider as it looked like I was not welcome. A gentleman just started painiting my car with markers without even talking o me or greet I just immediately asked him to stop whatever he was doing as I was not consulted what was taking place, How do you work on my vehicle without talking to me that was rude and unacceptable. At 16h40pm same day I got a call from Portia at Automagic telling me who works with said I left I then said I left as aresult of their poor unprofessional service which I do not deserve and requested my insurer to refer me to a better place which they did. AUTO MAGIC MIDRAND Is a Bad place to do business with they are not professional staff is rude and unprofessional their signegy not visible and am glad my car was not left there.