****-poor after sales service - Automagic Durban Central

<p>Unfortunately, my vehicle went in for panelbeating at the abovementioned panelshop. It was "ready" and collected by me on 20 Jan 2017. </p> <p>I had driven the vehicle home and the next day, while it was bright, I noticed that the repaired back bumper was not aligned correctly. I then inspected my vehicle closer and noticed that there was a dent and lengthy scratch on the bonnet. What added to the debacle was the fact that the vehicle was returned to me and it seemed like it had not been cleaned on the inside. The seats, dash and hood of the car was soiled with black-ish grime and grease .</p> <p>I immediately reportd these snags to the branch the next working day (23 Jan 2017) and spoke to my service advisor, Farhana. She had told me that the workshop manager, Faizal, would get in touch with me the next day. Till now, I am still awaiting his call... </p> <p>On 24 Jan 2017, a lady called Sharon from Renew-It (who I believe owns Automagic) contacted me to find out more about the issues I haad with the vehicle. She assured me that she would give me a call by the 5pm on the day with solutions to my complaints. </p> <p>It is now 26 Jan 2017 at 8am and to date, nobody from Automagic has contacted me to resolve my issues. I am at my wits end about this as it seems like Automagic is only interested in taking their client's money and then avoiding liability when it is found out that they have made a mess.</p> <p>Please, do not use these panelbeaters, whatsoever! </p>