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Faith B

1 reviews | Active since Nov 2018

04 Jun 2021, 13:03

PMD SICKENING SERVICE

I had a car accident on 15th of March 2021 which was bumped on both the front bumper and rear bumper. Called my insurance for the claim which was approved after 2 weeks or so of the accident. Claim No. CL***. My car was initially taken to Auto Magic at Roodepoort for assessment and repairing but was never repaired. Then two weeks later it was moved to Nu Wagon Autobody at Randburg, who assessed my car. I was informed that they’ll be repairing my car but unfortunately I’m still without my car till date. I’ve been calling PMD for updates which keeps on telling they’re waiting for the repairer to receive some of the parts from their supplier. I’m still paying for my policy but I’m without my car for almost 3 months now.

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Replies (3)
Automagic
Automagic's reply07 Jun 2021, 11:45
Official
Dear Customer

We want to apologies for any inconvenience, our customer care department will be in contact with you shortly.

Regards
Auto Magic


FB
Faith B's update09 Jun 2021, 09:34
Reviewer Update
PMD hasn’t responded to my issue. I regret signing up with the insurance company.
Automagic
Automagic's reply09 Jun 2021, 09:49
Official
Dear Customer

We will follow this up again.

Regards
Auto Magic