TN
Tristan N

1 reviews | Active since Oct 2018

15 Oct 2018, 18:25

Pathetic service and attitude

I had repair work done at Auto Magic East Rand Mall and I am not happy with the work done I have tried to inform the manager of the repair center and have had no luck with getting my concerns resolved The manager was rude and arrogant and did not assist me with any concerns He insisted that the problems were not they fault and they would not do anything to fix it. THE WORST SERVICE EVER RECEIVED. UTTERLY DISGUSTED.

0
Replies (3)
Automagic
Automagic's reply16 Oct 2018, 10:38
Official

Dear Customer

Please give me you claim number or registration number in order to trace you. Feel free to contact our customer care on ***.

Regards

Auto Magic

Automagic
Automagic's reply16 Oct 2018, 10:55
Official

Dear Customer

The manager is currently in the process of sorting your complaint with relevant branch.

Regards

Charlene

Automagic
Automagic's reply12 Nov 2018, 12:13
Official
good day Anton

We hope you are doing well.  Was your complaint attended to?
Regards
Charlene