SS
Samuel S

1 reviews | Active since Apr 2011

24 May 2016, 10:42

Pathetic service

<p><br />Please note that this is my third complaint.<br />I collected my car on 20 May 2016 but i immediately told and showed Lucky and oom Willem that that the same boot issues i raised on the 5th May and was told they were fixed had not been fixed.</p> <p>On the 10th May i took photos and comp**** a list of things that had to be fixed.<br />On the 16th May, i got a reply from Bianca that the boot issues have been fixed.<br />On the 19th May , i send an email to Bianca that while they are waiting for authorization for other things, they should fix all the other little issues.</p> <p>Today i get told that the boot lock is broken and an additional has been raised with the insurance.</p> <p>According to me, had they worked on the boot issue when i told them, this would have been sorted long time ago.</p> <p>I do not stay in Rustenburg and every time i have to take my car to them, it costs me money and time plus i am already fed up with that place having to go now and then.</p>

0
Replies (2)
Automagic
Automagic's reply31 May 2016, 11:02
Official

Good day

Kindly provide me with your claim number and vehicle reg in order to assist.

Regards

Automagic
Automagic's reply31 May 2016, 11:17
Official

Our Customer Care will contact you shortly