aM
athaviwe M

1 reviews | Active since Feb 2016

26 Jun 2019, 18:28

Panel beater changed my spear wheel

I booked my car for minor scratches to be after 5 days of booking I needed my car before they call me to say they done and we worked on an agreement that I can take it and will bring it back when my am back on my trip. When I get to the panelbeater it's late, I think theres few less than an hour before they close and am in need of my car. Got in my car and drove home when I get at home I remember that I need to check my spare wheel and I find it changed they put an old tire that has paint on it....I have called them because I discovered that just now and they are closed. As a woman man take advantage of us because we don't understand cars and am afraid if they did that what else they changed. My is pretty new I don't drive it to work and am the first owner of that car the km are not even over 15000 km. I don't think I can trust them to continue to fix the job that is not done. Please help.am not even sure whether they changed the others tires as well.

0
Replies (4)
Automagic
Automagic's reply27 Jun 2019, 08:29
Official
Dear Customer
Good Morning, can you please provide me with your Claim number, registration number and the Auto Magic Branch that worked on your vehicles.

Regards
Charlene
aM
athaviwe M's update02 Jul 2019, 09:12
Reviewer Update
Hi sorry for the late reply, my quotation no is 261561 and my car registration number is CA 873 474 and the branch is bellville
Automagic
Automagic's reply02 Jul 2019, 14:25
Official
Dear Customer
Thank you, our Customer Care department will handle your complaint from here.
Regards
Auto Magic
Automagic
Automagic's reply03 Jul 2019, 14:26
Official
Dear Customer
 As per arrangement, Jeane Rousseau at Bellville Branch is awaiting the vehicle to return on Friday. Should you require any additional information, Jeane at AM Bellville is the contact person. 
Regards
Auto Magic