Non Existent Communication

My vehicle's expected completion date has been moved 3 times. Automatic doesn't have the decency to call me to let me know, all I get is an SMS that says: \as discussed the completion date has moved by 3 days\" when I was supposed to get my car TODAY! As discussed with WHO? I have no missed calls, no e-mails, nothing, as discussed with WHOM?<br> This ***** of communicating as if someone has called me has happened not once but several times, seems to be a norm at Automagic. Shame on you for lack of integrity not only in your communication with clients but being so clueless Ito what technicians are doing that expected completion dates moved 3 times when you had all parts at your disposal. SHAMEFUL SERVICE!"