MM
Motlatsi M

1 reviews | Active since Aug 2021

13 Feb 2025, 20:56

My car was booked 13 Jan with estimated collection of 24 Jan the collection was than changed to 30 Jan with out explanation for the cause of the change After receiving my car on my way home I realised the front left door window door was not working when

My car was booked 13 Jan with estimated collection of 24 Jan the collection was than changed to 30 Jan with out explanation for the cause of the change After receiving my car on my way home I realised the front left door window door was not working when I took it back for repair since I left my car all windows were working perfectly they told me they will request approval to fixed from insurance how ever that button broken when my car was there The petrol led also fall of the day after I went and pick my car but they did fix that one. My clutch is now not functioning however that one am gonna take it to VW to check what is the issue Lastly I have a new tent under my front right door which was not there when I leave my car with this tent when I leave my car they took pictures am sure those pictures will show that my car ddnt have that tent I hope with this review o might be assisted Thank you

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Replies (1)
Automagic
Automagic's reply14 Feb 2025, 08:02
Official
Good day M Makamole

 I write to acknowledge receipt of your complaint and to let you know that we are currently investigating your concerns raised.
 
Kind regards 
Customer Care 
Auto Magic