Midrand branch Assessor

I actually checked this company’s reviews and they are quite decent. I went to the Midrand branch and so far,I am not too happy with the assessor there as she does not speak too well and she just speaks over everyone. I am hoping that she sees this and does better going forward because I was not expecting that at all, more especially from someone who deals with customers all the time. Listening is a skill and it just doesn't hurt listening to what the next person has to say with no interruptions