1 reviews | Active since Oct 2016

13 Jun 2019, 00:19

Incompetence and lies and appaling behavior

Auto magic centurion had my car for more than three weeks and when I called them. Every after 2 days they tell me your car is in panelbeating so I than decided to go there check my car and what I saw was shocking. Unbelievable they stripped my car and they did not do any thing on the vehicle.. Nothing so I asked they guy what is happening he told me. We couldn't continue as we still waiting for the light to be fitted I then lost my calmness because I spoke to their consultants and I was told the light was received a week ago.. And the guy starts running around to check on the light issue and he tells me his manager is on lunch as he is the only 1 who can check he Than promises to call me which he doesn't than i decided to call him because I need my car attended to he now conviently has the light. I then phone again the following day am told my car is still in panelbeating... I mean what more bad service can 1 recieve from them.. They lie and treat you like an idiot... How can my car be there for 3 weeks and nothing has been done am so appauled and what makes me more angry is that they still tell me lies even after I went there myself... Auto Magic. Is the worst.. Bad bad service... No one must trust them... King price must change you guys because clearly your are not reputable... My car is due for collection on 14/06 if my car is not up to standard am going to the ombudsman to report you and should u expect me to pay the full access amount for such ****py service than dnt know who you messed with this time and I am gna come with a reputable inspector so they can check if you fixed my car to the standard it is supposed to.. So disgusted by auto magic... I'll sing the bad service to everyone so no one can make business with u **********

0
Replies (3)
Automagic
Automagic's reply14 Jun 2019, 15:00
Official
Good day Linda
I will urgently ask our customer care department to attend to your complaint.
Regards
auto magic
Automagic
Automagic's reply18 Jun 2019, 12:48
Official
Dear Linda
please supply me with your claim number and registration number. We cant pick you up under Linda from Head Office.
Regards
Auto Magic
Automagic
Automagic's reply24 Jun 2019, 10:22
Official
good Morning Linda
Auto Magic is still awaiting your reply, we would like to assist but without a claim and registration number we cant trace you.
Regards
Auto Magic