Horrible service at Auto Magic Centurion

Had a car accident and was insured and Auto Magic Centurion had a tow truck to move my car from midrand chose it as I didn’t have another option the menlyn branch didn’t have a tow truck. When it arrived I was called to come and sign the agreement form the set date for my car to be fixed was six weeks later which had to be on the 24 February 2021 in between that time you receive automated messages that inform you of their progress with the car. The first weeks those messages are making feel hopeful and trusting that they are doing something. In short the message will state that your car is in line for panel beating blah blah blah. Five weeks into into it got annoyed as I was still getting the same message and felt nothing is being done. Then called Jennifer who is allocate my car well herfeedback always sounded the same as the automated messages no substantial progress of what has been done to my car but Jennifer reassured me that there was nothing to worry about as the agreement date was the 24 Feb 2021 and my car will be ready. On the 20th I was called by Jamier that noooooooo actually my car will be ready in the next ten days. My question was in the ten days is he including weekends well he did no know then promised to find me a curtesy car in the meal while did I ever get a call back HELL NO. I called them after 4 day to deliberate on their proposal which was on the the day I am suppose to get my car 24th I had to call the several times and each time they are busy then when I got angry with not being put through Jennifer called the level of service she just been promised was a lie and a run around that the progress of my car was soooo slow and that she does not have a clue was going on with my car. Till today 4 March 2021 she till looking up for a curtesy car which I gave up on and the car still not ready. I’m tired, dissatisfied and disappointed in their level of service.