Do not ever use this company

Do not ever take your vehicle to this company. The service at this company is NON existent no matter the level of the staff, from assessor to management NO ONE is willing to assist. Products get damaged or lost. Your vehicle is taken for joy rides, the fuel in your car is happily consumed with the excuse of "we had to take your vehicle off site and it needed to be test driven" 150metres down the road warrants overs a quarter tank of petrol. Clearly they take people for a fool. They make commitments to complete repairs, of which these are not completed. When queried they advise that the paperwork had gone missing. They then decided that a little reimbur*****t of R300 would keep the lack of service, product damage, fuel consumption and lack of completed repairs would be sufficient to sweep the complaint under the carpet. The Regional Manager Johan Horn will be of no assistance because he also doesn't bother to rectify the issues and is a mouth FULL of excuses. Even going as far as stating that his cellphone is giving issues because we do not live in a world full of technology such as landlines, emails etc. Philip Theron the owner of the Rivonia branch doesn't even bother to come out of his office when there is a customer complaint to resolve. He delegates and gives feedback to and from his staff.... no respect for customers at all. Juanita Vorster is the only staff member at Auto Magic head office customer care the is commended for attempting to assist. Auto Magic has no service or customer respect.