Disappointed

Car was booked for damage repairs on the 18 May 2015. Date given to me to pick up the car was the 05 June 2015. On the 05 June I called in to ask if I can pick up my car, they then told me the car was not ready and told me that it will be ready on the 18 June. I called on the 18 June to ask if I can come pick up the car, they then tell me that the car will be ready on Wednesday (25 June).<br> <br> I do not understand why it is taking a month to replace a bumper, fender and side mirror.<br> I do not understand why they do not call and let me know that the car is taking longer then anticipated.<br> <br> I am totally disappointed in this branched service.<br> <br> When I ask to speak to the manager in charge, the manager is \apparently"too busy for calls.<br> <br> Highly disappointed!"""