AP
Andrea P

1 reviews | Active since Nov 2015

17 Nov 2015, 16:50

Delayed ....

I booked my car in after an accident in Oct. The branch has told me that my car will be ready for collection 18th Nov or at least expected to be completed then. Each time I have to do the follow up calls. What is the point in client service ?<br> <br> Its now COB the day before my \ expected completed date"and still no feedback? Its ridiculous and down right crazy that I have to wait this long for a boot alignment .<br> <br> """

0
Replies (1)
Automagic
Automagic's reply23 Nov 2015, 11:59
Official
Hello AndreaPlaatjies,

I am sorry that the repairs to your vehicle ate taking longer than expected but I understand our Franchisee is keeping you informed and that the latest scheduled completion time is Wednesday afternoon.

Kind Regards
Richard Green

Auto Magic Holdings

Best regards,