Car repairs via First For Women insurance

<p>I am shocked that a company as reputable as First For Women would outsource work to Auto Magic Durban North. </p> <p>The back door needed to be replaces after a small car accident.</p> <p>I was told that the vehicle would take maximum 8 days to be returned to me. I handed my vehicle in on the 19th July 2017. </p> <p>Auto Magic called me on the 24th July advising that they need to order the door from KIA overseas and it would take 14 working days to be delivered to South Africa. I must then allow them 4-6 days MORE to complete the job. Thats 5 weeks that I am expected to function witout a vehicle. They offer NO courtesty vehicle. </p> <p>I told the lady who called me that 5 weeks is a LONG time to not have a vehicle. She responded with - "Yes it is" </p> <p>I cannot begin to fathom how a company who does insurance repairs, does not have STOCK?! </p> <p> </p> <p>I will definitely be re-thinking my insurance company if this is their Panel Beater of choice. </p>