Car due dates have changed 3times for negligent excuses!

My car was involved in an accident around almost 2months ago. Made an insurance claim and managed to take it to Auto magic in Johannesburg CBD Roper street on the 1st of September. Soon after I received a message that it would be ready by the 22 September then as the 22nd was approaching my date was changed to the 1st of October because the doors had been delayed to be delivered. On the 1st I phoned to be told it would be ready by the 6th then 2days before the 06th of October I was told that there's a part that's on backorder and this is super frustrating honestly. Imagine so far I've been given 3 different delivery days of which they're all postponed with excuses that sound very negligent and like someone *********** is dealing with ordering my car's parts. It's really too much because I don't understand why it wasn't picked up from the beginning after ordering every part they needed to fix my car that some items are on backorder so that I get 1 single report that tells me from the beginning not as the repairs are going threw then I'm being told one by one what's missing now.

My point is I don't recommend anyone to take their car here unless you don't mind waiting longer than a months for a simple kia picanto to be fixed. As is this is financially draining because I need to use alternative transport to get to and from work which is veeerrrry expensive because there aren't taxis in my hood so I constantly have to request. On top of that on collection of the car I'm still expected to present an excess which is also going drain me more especially because I'm already spending so much on Uber and bolt. I had budgeted according to the due dates they gave me now I'm supposed to take out loans to pay for the excess because the money I had planned to pay for my car's collection is the one I'm now using for requesting either Uber or Didi or Bolt, whichever will be cheaper upon requesting.

I'm so dissatisfied with this service honestly. I mean I was so patient and understanding but now I'm super annoyed can't take this anymore honestly! I don't recommend them their service is so poor!!!!!!!!!