Car Booked in but no parts ordered!

I am very disappointed with the service received from Auto Magic Rivonia. After weeks of struggling to book in my car because they are always fully booked...now I must wait for almost a month to get the car repaired. When I booked in my car I explained the importance of having it back before schools opened ...now im being told the Parts were only ordered on the 1st and will only arrive on Friday.<br> <br> This is totally unacceptable, very disappointing indeed.