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Phindile N
1 reviews | Active since Sept 2025
26 Sept 2025, 19:33
Bad service
Terrible service and they change dates for completion EVERY WEEK
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Replies (2)PN
Phindile N's updateReviewer Update
26 Sept 2025, 19:42Took in my car 9 Sep '25 for a bumper repair. Estimated date of completion was 19 Sep '25. 15 Sep they claimed they are struggling to get parts because its a "r-line" the next sms said parts have been ordered. The following sms said Estimated completion is 26 Sep. 18 Sep they said car is in the panel beating Bay. Yesterday (25 Sep) they changed date AGAIN to 3 Oct. I called and asked why and they asked for my registration. I gave the lady who said they still waiting for parts. Then I asked how come because they said the car is in the panel beating Bay last week. They she said she will go check and call me back because there are too many polos there and they are confusing her. She did call back and said my car is done but the paint is not dry yet but on Monday my car is be ready. I know on Monday I'll be getting more stories. The 1 mistake I made was disclosing that I have a courtesy car thats why they are dragging their feet. Monday I want my car
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Phindile N's update26 Sept 2025, 19:42
Reviewer Update
Took in my car 9 Sep '25 for a bumper repair. Estimated date of completion was 19 Sep '25. 15 Sep they claimed they are struggling to get parts because its a "r-line" the next sms said parts have been ordered. The following sms said Estimated completion is 26 Sep. 18 Sep they said car is in the panel beating Bay. Yesterday (25 Sep) they changed date AGAIN to 3 Oct. I called and asked why and they asked for my registration. I gave the lady who said they still waiting for parts. Then I asked how come because they said the car is in the panel beating Bay last week. They she said she will go check and call me back because there are too many polos there and they are confusing her. She did call back and said my car is done but the paint is not dry yet but on Monday my car is be ready. I know on Monday I'll be getting more stories. The 1 mistake I made was disclosing that I have a courtesy car thats why they are dragging their feet. Monday I want my car
Automagic's replyOfficial
29 Sept 2025, 08:20Good day Phindile Ndlazi
I write to acknowledge receipt of your complaint and to let you know that we are currently investigating your concerns raised. Kind regards
Auto Magic Customer Care
I write to acknowledge receipt of your complaint and to let you know that we are currently investigating your concerns raised. Kind regards
Auto Magic Customer Care
Automagic's reply29 Sept 2025, 08:20
Official
Good day Phindile Ndlazi
I write to acknowledge receipt of your complaint and to let you know that we are currently investigating your concerns raised. Kind regards
Auto Magic Customer Care
I write to acknowledge receipt of your complaint and to let you know that we are currently investigating your concerns raised. Kind regards
Auto Magic Customer Care
