1 reviews | Active since Oct 2013
Bad service and bad attitude
Complaint about the Auto Magic panel beater company in Strijdompark. My car was booked in on the 18th of January 2016 to fix my back bumper. On the 4th of February I was called to come and collect my car and when I get there I found out that the lower section of my bumper is full of small spots on the white paint like a chicken skin, that alone it shows that they did not do a proper inspection after it is done. <br> <br> Second time on the 8th this month I was notified to come to check my car only to find that my car was still got some small dimples and I complained again and then was told that before 01:30 same day my car will be ready and the manager I got there was so kind to understand the problem. <br> <br> Third time today on the 9th I was notified this morning that my car is ready and only to find that things were much worse than before black small sports were more visible and the said part today is that even the manager(different from yesterday) with his employee gave me an attitude towards this matter. I wish my insurance company King Price can cut their deal off with Auto Magic panel beater company because they don't care about their customers all they care about is money
Our sincere apologies for the poor paintwork on your vehicle. Our Franchisee has identified a problem in their paint preparation area and already have experts from their paint suppliers on site to resolve the matter.
Your rectification is receiving the Franchisee' personal attention and they will keep contact with you until satisfactory completion of the work required.
Once again our sincere apologies for the inconvenience caused.
Kind Regards
Richard Green
Auto Magic Holdings
Our sincere apologies for the poor paintwork on your vehicle. Our Franchisee has identified a problem in their paint preparation area and already have experts from their paint suppliers on site to resolve the matter.
Your rectification is receiving the Franchisee' personal attention and they will keep contact with you until satisfactory completion of the work required.
Once again our sincere apologies for the inconvenience caused.
Kind Regards
Richard Green
Auto Magic Holdings
