JM
Janine M
1 reviews | Active since Oct 2015
24 Oct 2015, 15:01
Bad service
Took my car to be viewed by the automagic in Montana park Pretoria. The person that assessed my car was Armand. Armand promised to send two quotes to me via email on Monday, one from Montana branch and one from the menlynn park branch. One quote was send to me late Tuesday with the wrong side of the car quoted. When Armand was informed of it he promised to send the correct code. A week went by and no quote was sent. An email was sent out and Armand was reminded again to send the quote still no quote was sent. Their telephone rings all day and nobody answers it. If they do answer they take a message and nobody gets back to you. Extremely disappointed in their poor service.
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Replies (1)Automagic's replyOfficial
26 Oct 2015, 07:50Hello JanineLeonardo,
Our sincere apologies for the poor service you have received from our Franchisee, The matter has been escalated to the General Manger of that region who will revert to you ASAP.
Kind Regards
Richard Green
Auto Magic Holdings
Our sincere apologies for the poor service you have received from our Franchisee, The matter has been escalated to the General Manger of that region who will revert to you ASAP.
Kind Regards
Richard Green
Auto Magic Holdings
Automagic's reply26 Oct 2015, 07:50
Official
Hello JanineLeonardo,
Our sincere apologies for the poor service you have received from our Franchisee, The matter has been escalated to the General Manger of that region who will revert to you ASAP.
Kind Regards
Richard Green
Auto Magic Holdings
Our sincere apologies for the poor service you have received from our Franchisee, The matter has been escalated to the General Manger of that region who will revert to you ASAP.
Kind Regards
Richard Green
Auto Magic Holdings
