Bad Service

This is what I had to put up with this far, I know Phillip has apologized, but this does not fix the consecutive repetitive bad service.<br> 1. My car was only taken in last week Monday (6/5/2015),as I did not want to take it in the previous week as they were waiting for parts. When the parts arrived I took my car in, as I needed it and can't wait for parts to be ordered. This was explained to Automagic. On arrival on Monday I checked the printed quote and I asked why my left panel and bonnet were not included in the quote, since that's what actually were damaged, not the lights and not anything else. The assessor Gladwin or Baldwin said he would follow up and get back tom me. I explained to him that I need my car urgently that is why I brought in only Monday.<br> 2. No one called me back on Monday.<br> 3. No one called me back on Tuesday.<br> 4. No one called me on Wednesday. So I called my insurer to find out what is going on, only then to be informed Nadine at Automagic says they are waiting for the assessors authorization. This is unacceptable since they knew from MONDAY they have to sort this out and they are STILL waiting for this ****. <br> 5. No one from Automagic still called me on Wednesday