1 reviews | Active since Apr 2017
Bad Service
<p>I brought my car in on the 20th of March 2017 to have my vehicle repaired. I was told that the vehicle will be ready by thread 3rd of April 2017 and if any delays occur in will be notified. I was updated in that first week about which stage my car is in and then after that, nothing. Automagic was contacted on Thursday the 30th of March 2017 and they notified me that the car will be ready on the 3rd of April. I smsed them on Monday the 3rd of April 2017 as they had not contacted me. I was told only on this day (the day the car was supposed to be finished with repairs) that my car will only be ready on Friday the 7th of April. Nobody could tell me what the delay was. I was told the manager would call me back and nothing. I received an sms from Automagic telling me that they "failed" to contact me and my car will be ready on Friday. They **** because they have not tried to contact me since I started contacting them. I called again twice today and still nobody can tell me about the delay. The manager has never tried to call me. Ithe has cost me more to travel with my daughter everyday since I have not had my car. I have to leave on Thursday morning the 6th but nobody is willing to assist me. I'm extremely upset that nobody bothered to update me and nobody has bothered to call me regarding this issue. It's really unprofessional!</p>
dear customer
this matter was resolved
regards
dear customer
this matter was resolved
regards
