JC
Jacques C

1 reviews | Active since Nov 2022

27 Nov 2022, 12:06

Automagic will not see me again

Excellent repair work. Well done to the workshop and thank you for doing all the grunt work. However:

Lebogang and her arrogant attitude at your menlyn branch was the worst client experience I have had in years. The way she spoke to me and customers over the phone was shocking. If i recorded the conversation and the way she spoke to me you would have fired her on the spot. What a disgrace and disappointment.

To top it all we were charged twice because your card machines didnt have reception. Do you think we could sort it out after countless phone calls: Nope. You are as unhelpful as unhelpful can be. Please pay my R4000 back.

0
Replies (1)
Automagic
Automagic's reply28 Nov 2022, 08:30
Official
Dear Jacques Coetzee,

Thank you for bringing this to our attention.  Our Customer care department will be in contact with you asap.

Regards
Auto Magic