JC
Jacques C
1 reviews | Active since Nov 2022
27 Nov 2022, 12:06
Automagic will not see me again
Excellent repair work. Well done to the workshop and thank you for doing all the grunt work. However:
Lebogang and her arrogant attitude at your menlyn branch was the worst client experience I have had in years. The way she spoke to me and customers over the phone was shocking. If i recorded the conversation and the way she spoke to me you would have fired her on the spot. What a disgrace and disappointment.
To top it all we were charged twice because your card machines didnt have reception. Do you think we could sort it out after countless phone calls: Nope. You are as unhelpful as unhelpful can be. Please pay my R4000 back.
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Replies (1)Automagic's replyOfficial
28 Nov 2022, 08:30Dear Jacques Coetzee,
Thank you for bringing this to our attention. Our Customer care department will be in contact with you asap.
Regards
Auto Magic
Thank you for bringing this to our attention. Our Customer care department will be in contact with you asap.
Regards
Auto Magic
Automagic's reply28 Nov 2022, 08:30
Official
Dear Jacques Coetzee,
Thank you for bringing this to our attention. Our Customer care department will be in contact with you asap.
Regards
Auto Magic
Thank you for bringing this to our attention. Our Customer care department will be in contact with you asap.
Regards
Auto Magic
