NK
Neo K

1 reviews | Active since Oct 2017

24 Mar 2025, 02:40

Automagic Somerset West

I recently visited Automagic Somerset West for repairs on two passenger doors on my Hyundai Tucson and had mixed feelings about the experience. While the staff were polite, the quality of repairs were unsatisfactory. I noticed a couple of issues after I picked up the car. Ineffective masking was app**** to the vehicle which led to the black plastic trim and headlight sealing rubber to have paint on them, the rear window trim is missing a ***** that holds it in place, the whole car is covered in thin overspray which is noticeable on the windscreen and the car's surface feels a bit rough. I'd suggest they improve there quality checks for better customer satisfaction.

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Replies (1)
Automagic
Automagic's reply24 Mar 2025, 08:14
Official
Good day Neo Kganare

Thank you for bringing this matter to our attention.
We will advise the branch of the concerns you have and request that they get in touch 

Regards
Sammy 
Customer Care