1 reviews | Active since Oct 2018
Automagic Menlyn - Stay away, refuse to take your car to them.
My daughter was in an accident and was sent to Automagic. The accident was just before December and they postponed the repairs until February since that is a good time to take leave while the car will be repaired. I must mention that the accident was mainly on the bumper and that the front sensor was damaged. The Jeep went in beginning of February. My daughter then got an SMS from Automagic saying that additional damage was found and that a new quote needs to be submitted to her insurance - we phoned Automagic to find out what else was damaged just to be told it was the bumper brackets? I might not be a panel beater but common sense tells me that if a bumper needs to be replaced surely the brackets must be replaced to? She received the vehicle back just to discover that the front sensor is still giving her a warning, Automagic's response " sorry, we did not see the warning"!! I mean can't these people read and if they are illiterate, they must be deaf too. So now the sensor needs to be replaced. The Jeep was booked in this morning, we received a message now saying that sorry they cannot repair they have to order a new sensor! What a bunch of clowns, I am a woman and some things is bleddy common sense.
Thank you for taking the time to bring your complaint to our attention. Our customer care department (Angie) will contact you asap.
Regards
Auto Magic
Thank you for taking the time to bring your complaint to our attention. Our customer care department (Angie) will contact you asap.
Regards
Auto Magic
